The Art of Reselling - The Customer is King!: "A reseller is simply able to focus on the most important, and sometimes forgotten, aspect of any business; the CUSTOMER. While it is true that web hosting requires a technical ability, this is not necessarily true of the reseller simply because he is relying on the web hosting provider to ensure the system is operating effectively. With this in mind, there are several factors the reseller must be concerned with.
The reseller must correctly identify the web host provider and place a level of trust in the web hosting provider for providing satisfactory service."
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